ELOT EN 15224:2017

This standard incorporates EN ISO 9001:2015 and adds interpretations, explanations, examples and additional requirements for healthcare organizations. The standard also includes aspects related to clinical risk management throughout the planning, operation and control of processes.

Appropriate, correct care, availability

Continuity of care

Effectiveness, efficiency

Equity, evidence/knowledge based care

Patient centred care including physical, psychological and social integrity (ICF), patient involvement, patient safety

Timeliness/accessibility

ELOT EN 15224:2017 is applicable to healthcare organizations, regardless of structure, organization, owner, size or types of healthcare services provided.

BENEFITS FROM ELOT EN 15224:2017 CERTIFICATION

The basic benefits from setting and implementing a Quality Management System according to the requirements of this standard are the following:

Continuous improvement of the quality of healthcare services to the clients
Conformance with legal and regulatory requirements
Substantial contribution to the development and sustainability of the organization
It provides the organization with a competitive advantage as regards the provision of high quality of healthcare services

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